Technology help from real people, whenever you need it
Book a one-on-one video session with a friendly expert. No judgment, just patient help.
Real people, live chat
Chat with us or book a session
Simple Process
Getting help is as easy as 1-2-3
No complicated setup. No confusing menus. Just real human help when you need it.
Tell us your challenge
Describe what you need help with in simple terms. Our system summarizes your needs clearly.
We match you with an expert
Based on your needs, we'll connect you with a patient specialist who understands your situation.
Get help over video chat
Your expert will guide you step-by-step, seeing exactly what you see. No confusion, just solutions.
Popular Services
How can we help today?
Choose from our most popular services or describe your own issue for personalized help.
Digital Safety Audit
Review your online security, update passwords, and protect against scams.
Book NowWhat We Help With
No question is too simple
Whether you're setting up a new device or just need someone to walk you through something step by step, we're here to help.
Phone & Tablet Help
Learn to use your iPhone, Android, or tablet with confidence.
Computer Assistance
From basic navigation to file management on your PC or Mac.
Email & Messaging
Set up email, send attachments, and stay connected with family.
Internet & WiFi
Connect devices, troubleshoot connection issues, and browse safely.
Online Safety
Spot scams, protect personal information, and use passwords securely.
Photos & Videos
Organize photos, share memories, and take better pictures.
Documents & Printing
Create, save, and print documents — Word, PDFs, and more.
Smart Home Devices
Set up and use smart TVs, speakers, thermostats, and more.
Simple Pricing
Choose your plan
No hidden fees. No long-term contracts. Cancel anytime.
Single Session
One-on-one video help for whatever's giving you trouble. Pay only when you need us.
- One-on-one video session
- Any device, any question
- Same-week availability
- Secure payment when you book
Pay only for the session you book · Each session is 30 minutes maximum
Monthly Care
Unlimited access to patient, friendly tech support for you or your household.
- Unlimited video sessions
- Same expert when possible
- 24/7 availability
- Phone support included
- Priority scheduling
- Family dashboard access
Unlimited video sessions — up to one per week · Each session is 30 minutes maximum
Want to gift a session?
Give the gift of patient tech help to a parent or loved one — no pricing jargon, just a simple page that walks you through it.
Learn about gifting100% Satisfaction Guarantee · Cancel Anytime · Setup in 5 Minutes
Early Favorites
The best kept secret in tech support
We're new, but our early customers can't stop telling their friends about us.
Rated 5.0 by our early customers
"I was so frustrated with my new phone. The person who helped me was incredibly patient and now I can video call my grandchildren!"
Margaret T., 72
Florida
"Finally, someone who doesn't make me feel silly for asking questions. They walked me through everything step by step."
Robert H., 68
Ohio
"My daughter set this up for me and it's been a lifesaver. I've learned more in one month than in years of struggling alone."
Dorothy M., 75
Arizona
Our Experts
Meet some of our friendly experts
Real, patient people — not scripts or chatbots. They love helping, and it shows.
Maria
Mobile devices
Susan
Computers & email
David
Smart home
Ready to feel confident with technology?
Join thousands of people who've discovered that technology doesn't have to be frustrating. Book a session with a friendly expert today.
Secure checkout · Cancel anytime · 24/7 support