Technology is easier when you have someone with you.
Technology is supposed to make life simpler. But when something stops working, a new device feels unfamiliar, or instructions seem written for someone else, it can quickly become frustrating.
That’s why we created with.
We connect you with patient, friendly people who can help you solve technology problems, learn something new, and feel more confident—without judgment, confusing language, or being rushed.
Why we're here
Good help starts by listening
Too much technology support assumes you already know where to click, what something is called, or how everything is supposed to work.
We believe good help starts somewhere else: by listening.
Our experts meet you where you are, explain things in plain language, and guide you one step at a time. You can ask questions, slow things down, or ask us to explain something again. There is no such thing as a silly question.
The goal isn’t simply to fix the problem. It’s to help you feel comfortable and capable when the session is over.
Our name
Why “with.”
The two green dots in our logo represent two people: you and the person helping you.
Not someone talking down to you.
Not a chatbot sending you another article.
Not someone rushing through a checklist.
Just a knowledgeable, patient person working with you.
Our full name is We Help With Tech, but “with.” captures what matters most about the experience. Whatever the problem, you don’t have to figure it out alone.
Our people
Real people. Patient help.
When you connect with us, you’ll speak with a real person who enjoys helping others feel more comfortable with technology.
We can help you:
- Set up a new phone, tablet, or computer
- Understand unfamiliar settings and notifications
- Troubleshoot software, email, Wi-Fi, and printing problems
- Organize and protect important photos and files
- Spot suspicious messages and improve your online safety
- Learn how to use apps, video calls, smart-home devices, and more
- Work through almost any other technology question
We’ll explain what we’re doing as we go, so you remain informed and in control.
Our approach
Help without the pressure
Technology can feel especially stressful when you’re worried about making a mistake, losing something important, or sharing information with the wrong person.
We understand that trust has to be earned.
Our approach is built around a few simple promises:
No judgment
You never need to apologize for what you don't know. Helping is why we're here.
No confusing jargon
We use clear, everyday language and explain unfamiliar terms when they matter.
No rushing
We move at your pace and make room for questions.
No unnecessary complexity
We focus on what you want to accomplish and help you find the simplest path forward.
You remain in control
We guide you through the process and explain each step before moving ahead.
Who it's for
Who is with. for?
with. is for anyone who has ever felt frustrated, uncertain, or left behind by technology.
You might be learning to use a new device, trying to stay connected with family, protecting yourself from scams, or solving an issue you’ve been avoiding for weeks.
You might also be helping a parent, grandparent, partner, or friend find someone they can trust when you can’t be there yourself.
Wherever you’re starting, we’ll meet you there.
Confidence starts with one conversation.
You don’t need to know the technical term for the problem. You don’t need to prepare anything. Just tell us what’s happening in your own words.
We’ll figure it out together.